![]() ![]() The double-spacing problem could also be solved by using just the Shift + Enter key combination. Start by creating your email signature block in a word processor Step 2Ĭopy and paste the email signature you created into the signature editor. The steps below show how you can fix this: Step 1 The most frequent problem that could cause this is double line spacing. While editing an HTML email signature in Outlook, you may find out that your template does not display the same way you designed it. Step 2Ĭhoose a picture from your local drive or device. Open your signature editor and click the “picture icon” in the signature editor window. The steps below show how you can do this: Step 1 You can fix this issue by using embedded graphics. The image will also not display on your email signature if the web location where the image is stored becomes temporarily or permanently unavailable. Linked images are automatically blocked by most email clients. The reason why this may be happening is because you have used a linked image (hosted image). You will only see the red x showing instead of your marketing banners or image. No images in Office 365 email signaturesĪnother common problem that you might encounter with Outlook is trying to add an image to your email signature, but it is not displaying. Navigate to the User experience section, and deselect the Email signature checkbox. In the “features” tab, navigate downwards and click More options at the bottom of the window. ![]() For example, (OwaMailboxPolicy) and edit it. Step 2Ĭlick on the Outlook Web App policies tab in the top menu. Go to your Exchange admin center and then navigate and click on “permissions”. The most common cause of this is the OWA policy blocking this feature. This makes it impossible for you to make any changes to your Office 365 email signatures. The Signature button might be missing when going through email settings, under the Layout menu. Sometimes, when you are using your Office 365 Outlook on the web (OWA), you might experience a problem when you are trying to set an email signature for your account. Office 365 email signatures are not displayed in Sent Emails.Email signatures don’t show up directly under replies or forwards.Double spacing in email signature block.No images in Office 365 email signature.We are going to look at the 5 common email signature problems in Outlook and how to solve these problems.īelow are some of the common problems that can cause email signatures not to work well in Outlook. This can hinder the smooth running of your email signature campaigns. The biggest difference in comparison to Outlook for Microsoft 365 is that you don’t have to install anything on your computer or mobile device to use Outlook on the web.Five Ways to Fix Email signature that is not working Issue in Outlook : If you are using Office 365 Outlook, there are some situations in which your email signatures will stop working or will not be working perfectly. The abbreviation actually stands for “Outlook Web App”, which was the official name of the app used with Microsoft Exchange Server 2013 & 2010, formerly called “Outlook Web Access” in case of Microsoft Exchange Server versions older than 2010. By the way, the name “Outlook on the web” is being used interchangeably with “OWA”. Besides being part of a Microsoft 365 subscription, it’s also available for organizations using on-premises Microsoft Exchange Server 2016 & 2019. Outlook on the web, on the other hand, is the webmail version of Outlook, allowing you to access your email account through your web browser. It’s the most recent iteration, originating from a long line of apps included in Microsoft Office suites and standalone programs, so you might say it’s the longest known, as it brings to the table all the features and improvements implemented over the years. To be precise, Outlook for Microsoft 365 is the version of the app installed on desktop or laptop computers. The name stuck nonetheless and nowadays can be found all over the Internet, including tech community forums and specialist websites. This can be very confusing, especially since the name doesn’t explain whether the user means the app installed locally or the webmail version. Both come as a part of the Microsoft 365 subscription, which is probably the reason why so many users came to name them “Outlook 365”. ![]() There are two Outlook versions which this name may relate to: Outlook for Microsoft 365 and Outlook on the web. It might come as a bit of a surprise, but officially, there’s no such thing as “Outlook 365”. If you have commissioned a HTML custom email signature from us, or created your own, here is how to install it in Microsoft Outlook:
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